About Mental Health Reform
Mental Health Reform (MHR) is the national coalition on mental health in Ireland. MHR’s membership represents a broad range of interests, including housing, disability, children’s rights, human rights and ethnic minorities. MHR provides a unified voice to drive progressive reform of mental health services and supports in Ireland.
The Board of Directors are responsible for approving this policy and ensuring that it is adhered to.
Terms used in this policy
Data protection is the means by which the privacy rights of individuals are safeguarded in relation to the processing of their personal data. The Data Protection Acts 1988 and 2003 confer rights on individuals as well as placing obligations on those entities processing personal data.
Personal data is information relating to an identified or identifiable natural person (‘data subject’). It is a broad term and includes a wide range of information. It includes online identifiers such as IP addresses and cookie identifiers.
Special categories of personal data means information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.
Data processing is a very broad concept and includes almost anything you can do with personal data, including collection, storage, use, disclosure and destruction.
Data retention is the length of time for which personal data will be kept and the reasons why the information is being retained. In determining appropriate retention periods, regard must be had for any statutory obligations imposed on a data controller.
Data controller is the legal person who, alone or jointly with others, determines the purpose and means of the processing of personal data. In other words, ‘what personal data will be processed for and ‘how’ it will be done. For the purpose of the Data Protection Acts 1988 and 2003 (as amended) (the ‘DPA’) and from 25 May 2018, the General Data Protection Regulation (the ‘GDPR’), the data controller is Mental Health Reform.
Data processer means the legal person such as an individual or a company who processes personal data on behalf of MHR. For example, the payroll provider used by us and data cloud providers MHR use (eg. Salesforce, Mailchimp).
MHR will process any personal information provided to it by individuals, whether it be provided through our website, in person, by any form, correspondence, telephone, email or by any other means, or otherwise held by us in relation to you in the manner set out in this policy.
You may provide MHR with information by:
• Corresponding with MHR by letter, telephone, e-mail or in person;
• Subscribing to the MHR newsletter or E-zine (electronic magazine);
• Registering for a MHR event;
• Applying for membership of MHR;
• Donating to MHR;
• Applying to work with MHR as an employee or volunteer;
• visiting the MHR website.
MHR will only ever ask you to disclose only as much information as is necessary for the purpose of your interaction with us.
Why MHR collect this information
MHR collects the information in order to function effectively as an organisation; to communicate with our membership; to campaign and fundraise, to improve our MHR website; to recruit staff and volunteers; to host events and to undertake research.
How MHR will use this information
MHR will use this information to:
- process any enquiry from you;
- liaise with you about projects that MHR is undertaking with you;
- comply with obligations arising from a contract entered into between you and MHR;
- register you for an MHR event;
- provide you with news about MHR’s work;
- process a membership application from you;
- set up, operate and manage any marketing or fundraising services subject to your explicit consent;
- comply with our legal duties and responsibilities;
- provide security to, and ensuring the health and safety of, employees, volunteers and visitors to company premises;
- administer and improve the MHR website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- as part of our efforts to keep our website safe and secure; and
- to make suggestions and recommendations to you and other users of our website about services that may interest you or them.
The legal bases for the processing of your data are:
- That you have provided consent for the processing for one or more specific purposes; or
- The processing is necessary for the performance of a contract which you have entered into with MHR or to take steps at your request prior to entering into a contract; or
- The processing is necessary to comply with a legal obligation to which MHR are subject.
- MHR does not engage in any automated decision making processes nor do MHR use any personal data as a basis for any such automated decisions.
Disclosure of your information
MHR may also share your information with selected third parties including, business partners, suppliers and sub-contractors for the performance of any contract MHR enter into with them or you and to assist us in fulfilling our functions such as:
- Cloud computing services;
- Customer Relationship Management (CRM) service providers;
- Archive or confidential shredding companies;
- Information and Communications Technology service providers
How long MHR retain your information
The time periods for which MHR retain your information depends on the type of information and the purposes for which MHR use it. MHR will keep your information for no longer than is required or permitted. For further information, please see MHR Data Protection Policy.
MHR does not transfer your data outside of the EU.
Your rights with respect to your personal information
You have the following rights:
- The right to access the information MHR hold about you;
- The right to require us to rectify any inaccurate information about you without undue delay;
- The right to have us erase any information MHR hold about you in circumstances such as where it is no longer necessary for us to hold the information for your use of our services or if you have withdrawn your consent to the processing;
- The right to object to us processing information about you such as processing for profiling or direct marketing;
- The right to ask us to provide your information to you in a portable format or, where technically feasible, for us to port that information to another provider provided it does not result in a disclosure of information relating to other people; and
- The right to request a restriction of the processing of your information.
When MHR processing of your information is based on your consent to that processing, you have the right to withdraw that consent at any time but any processing that MHR have carried out before you withdrew your consent remains lawful. You may exercise any of the above rights by writing to:
Governance and Operations Manager,
Mental Health Reform
Security of your Personal Information
MHR takes all reasonable steps to secure your personal information from unauthorized access, use or disclosure and secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Any revisions to this policy will be posted on www.mentalhealthreform.ie and will be effective when posted.
Please review this notice each time you use MHR’s website or other MHR services.
How to contact us
Mental Health Reform Coleraine House Coleraine Street Dublin 7
Tel: 01 8749468